Privacy Policy

Our Super-Friendly & Premier Customer Advocates are here at your service.

Last Updated:

At carrotkart.live, your privacy is not an afterthought — it is a responsibility we take seriously. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of the website.

We may update this policy periodically. Any changes will be effective immediately upon posting, and continued use of the website constitutes acceptance of those changes.

1. Information We Collect

We collect information to provide, improve, and secure our services. This includes automatically collected data and information you voluntarily provide.

a) Device & Usage Information

When you visit our website, we automatically collect certain technical and behavioural data, including:

  • Browser type and version
  • Device type and operating system
  • Time zone and approximate location
  • Pages visited, referral sources, and interaction patterns

b) Cookies & Tracking Technologies

We use cookies, log files, web beacons, pixels, and similar technologies to:

  • Remember user preferences
  • Enable core site functionality
  • Analyse traffic and performance
  • Improve user experience

You can manage or disable cookies through your browser settings. Learn more at allaboutcookies.org

c) Personal & Transaction Information

When you make a purchase or attempt a transaction, we may collect:

  • Full name
  • Billing and shipping address
  • Email address and phone number
  • Payment details (processed securely via third-party providers; we do not store card numbers)

2. How We Use Your Information

  • Processing orders and payments
  • Delivering products and services
  • Communicating order confirmations, updates, and support messages
  • Preventing fraud, abuse, and security threats
  • Improving website performance, usability, and offerings
  • Sending marketing or promotional communications (only if you’ve opted in)
We do not sell your personal data.

3. Sharing of Information

a) Service Providers

We may share your information with trusted third-party partners such as:

  • Payment processors
  • E-commerce and hosting platforms (Self-hosted)
  • Analytics and performance tools (Self-hosted)

b) Legal & Regulatory Obligations

We may disclose information if required to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, users, or business.

4. Analytics & Advertising

We use analytics tools (such as Google Analytics) to understand user behaviour and improve our services.

Opt out of Google Analytics: Google Analytics Opt-out

5. Do Not Track Signals

Currently, our website does not respond to “Do Not Track” (DNT) browser signals.

6. Your Rights & Choices

  • Access the personal data we hold about you
  • Request correction or updates
  • Request deletion of your data
  • Withdraw consent for marketing communications

European Economic Area (EEA) Residents

If you are located in the EEA, your information may be processed outside the EEA where data protection laws may differ.

7. Data Retention & Security

We retain personal information only as long as necessary and implement reasonable security measures. However, no system is completely secure.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18.

9. Changes to This Policy

Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

Email: support@carrotkart.live
Address: A-368, Sector 19, Tulasi Marg, Noida, 201301, India